ARS/Rescue Rooter, a national HVAC and plumbing service provider, was recently recognized for excellence by the Florida Public Relations Association (FPRA). The FPRA Golden Image Awards competition is conducted annually to recognize outstanding public relations programs in Florida and to encourage and promote the development of public relations professionalism in the state.
Winners demonstrate the very best examples of innovation, planning and design. In mid-August 2008, ARS/Rescue Rooter launched ARS/Rescue Rooter Home Connect, an online resource center for information, answers and interactive advice about air conditioning, heating, plumbing and drain maintenance. Consumers search for answers, and can send email questions to HVAC and plumbing experts.
ARS/Rescue Rooter Home Connect received an FPRA Golden Image Award of Distinction, that is presented to entries that meet the standard of excellence within a certain category as set by a panel of judges.
"Our company focus on exceptional service led us to develop Home Connect,” says Elizabeth Young, ARS/Rescue Rooter director of marketing and customer satisfaction. “We wanted to provide more than FAQs or tips to people who have a specific problem or question, and our plumbing and HVAC staff members have really enjoyed the opportunity to assist homeowners."