Whether it’s dealing with the media, hiring employees or providing customer service, Quality Service Contractors (QSC) were reminded at the summer Power Meeting of the importance of using the highest ethics and integrity.
Meeting in Washington, D.C., QSC members heard from a variety of speakers about best practices and guidelines that will help their companies operate in a correct and fair manner. Members also shared ideas with other contractors in a new small shop roundtable and visited the office of QSC member John C. Flood of Alexandria, VA, to learn of the different ways members operate their businesses.
Making the most of the meeting’s Washington, D.C., location, QSC members also had the opportunity to tour the White House, have lunch with Rep. Lynne Westmoreland (R-GA) at the Capitol Hill Club and visit their federal legislators’ offices.
Also, a golf tournament sponsored by Hodes Co. and benefiting Challenge Air, an avitation program for physically challenged children, raised more than $12,000. This brings the total amount raised by QSC for Challenge Air to $92,000 during eight Power Meetings.
The next Power Meeting will be March 6-8, 2008, in Palm Springs, CA.
QSC is an enhanced service group of the Plumbing-Heating-Cooling Contractors-National Association. QSC delivers state-of-the-art training programs, products and services for select members of PHCC’s service and repair membership. For more information, call 800/533-7694; or visit www.qsc-phcc.org; www.qsc-phcc.org