International Service Leadership Holds Summit

ISL is the newest member of the National Comfort Institute family of companies. These awards were created to recognize outstanding achievement in a number of key areas.

International Service Leadership (ISL) held its annual awards ceremony during the recent Summit 2009 in Dallas, TX, in February.
This year’s meeting was held jointly with National Comfort Institute (NCI). ISL is the newest member of the NCI family of companies. These awards were created to recognize outstanding achievement in a number of key areas.
Awards were presented by ISL President, Milton Baum, and Director of Training, Bob Wilkins. Baker Distributing, a key partner in the successful ISL ContractorsOne vendor program was recognized as the 2008 Vendor Partner of the Year.
Ron Mathias, General Manager of Wighton’s in San Luis Obispo, CA accepted the Prolific Podmates award. ISL “PODS” (Portable On Demand Service) are small groups of 5-6 member companies who work together and support each other in implementation of ISL programs.
Dale Nine of Homer Nine and Sons was the recipient of the Leader Board Leader award. Homer Nine led the nation with the highest percentage of sales staff, service and maintenance technicians, installers, and support staff ranked as top performers on the ISL Leader Board.
The ISL Rookie of the Year award went to Tom Kavounas of Albemarle Heating in Charlottesville, VA. This award recognizes a company in its first year of ISL membership that has made outstanding improvement in implementing ISL processes and procedures.
Tom Spall of T.E. Spall & Sons, Carbondale, PA, accepted the Best Utilization of Training award, for best implementation and use of the training career path. Tom was also recognized for his work as a coach, helping other members achieve their training goals.
Mike Mindorff of M.A.R.C.H. Mechanical in Milton, Ontario won the Webbie, an award for the company who best utilizes their website for building business. In 2008 the M.A.R.C.H. website attracted nearly 60,000 new hits.
To learn more about International Service Leadership, visit www.islinc.net, or contact Nita Brooks at 800-585-4452.

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