Delivering Pure Motive Service
Crisara says Pure Motive Service is based in:
- Offering safety and health choices
- Quality and reliability choices
- Customer service choices
- Customer Relevant Solutions
- Honesty (even when it's not popular).
Joe Crisara Explains 'Pure Motive Pricing'
Contractor/consultant Joe Crisara has addressed thousands of contractor during his long career. He operates ContractorSelling.com, and now leads a business call Jobi, which is a new, phone-based field software platform. During a three-hour morning session, Crisara explained the theories behind Pure Motive Pricing.
Crisara explained that Pure Motive Service and Pricing is "doing the right thing because it’s the right thing to do." Pure Motive means being selfless instead of selfish and putting what’s best for your customer before anything else.
The result, Crisara says is increased sales and higher profits.
Don't Wait to Change
Ellen Rohr said it's unethical to keep someone on your payroll who is not winning in their current position. The message must be "get good or get gone."
Now's the Time to Make a Change
Business Makeover Expert™ Ellen Rohr applies her vast experience in contracting and consulting to offer solutions to contractors most pressing business problems. Her message today was to take the time to have Tough Conversations with employees. While these conversations are uncomfortable she says they are vital to getting all employees "on the same page" and working toward common company goals.
Role Play Conversations
Ellen Rohr had attendees participate in role playing various conversations that managers must have with some employees to keep a team moving forward together.
Reception Winds it Down
Joining in the networking reception are Jose, John and Chris Link, from Link Mechanical.
Ben, Charlie, Jonathan and John.
Sarah and Lindsey from The Heat Pump Store, Portland, Ore.
Meeting at CLL reception are, from left: Nolan, Marty and Steve, from Bruins of Red Deer Alberta; and David and Jerry from Snellville, Monroe, Ga.
Welcome from Goodman/Amana
Scott Rucas, Amana brand manager for Goodman Manufacturing, welcomes guest to the networking reception, which was sponsored by Goodman.