Never adopt the attitude during a call that the customer isn't going to buy, and is therefore, wasting your time. No customer is ever wasting your time.
Follow these tips from Mike Moore, HVAC Learning Solutions' director of training, to turn your one-time customers into regulars.
Set up a regular weekly time, 30-45 minutes is fine...
Each contracting company is different, so there is no absolute way to setup PBC.
Become a better leader, and you will create better followers; create better followers, and you will create a better business...
In business, there is ultimately one financial scorecard: the balance sheet.
Every other financial report is a subset of the balance sheet.
This is the balance sheet equation: Assets = Liabilities + Equity
Several times a year, shut down for a couple of hours and do something fun with the entire company
Create bonus opportunities for the team where one bonus period starts before the other one ends.
Managers manage people; it’s one to one...
Contractors are notorious for offering paltry benefits. While benefits are expensive, they are less expensive than higher pay
How do you know when you’ve said enough? Try to close. If they buy, you’ve said enough.