Ken Haines leads The Wrench Group, which is currently 28 HVAC, plumbing and electrical businesses powered by excellent people and an excellent culture.
The global business training, coaching and implementation organization will host online and in-person seminars aimed at improving your sales, marketing, customer service and leadership...
The cautionary tale of overthinking and missing problems in plain sight can be applied to your work as a heating and air conditioning technician troubleshooter.