For the sixth time in nine years, Trane has been selected by the nation’s third largest for-profit, privately held residential home builder, David Weekley Homes, as a winner of its nationally recognized “Partners of Choice” Award. The process is rigorous, with more than 600 David Weekley Homes team members participating in assessing the performance of approximately 150 suppliers. These team members are from all levels of the builder’s organization (executives through administrative staff).
Suppliers are rated on quality and service, and the scores for each company are averaged and ranked with all companies. Then through a series of discussions, meetings and coaching calls, David Weekley Homes and its suppliers search for the best way to achieve excellence together. Through this process, David Weekley Homes takes “partnering with its suppliers” to a world-class level.
Each year, this interactive evaluation system culminates in David Weekley Homes presenting its acclaimed Partners of Choice Award honoring those suppliers who earned an “A” in quality, service or both over a 12-month period. This year Trane was only one of 12 suppliers to receive the esteemed “A, A” award for achieving the highest ranking in both quality and service.
“World-class excellence is when a company is willing to put its products and services up against anybody, anywhere, anytime and comes out on top,” says Bill Justus, vice president of supply chain services for David Weekley Homes and chief architect behind the home builder’s revolutionary evaluation platform. “Our evaluation process allows us to compare the performance of companies operating in diverse industries in support of residential home building. Therefore, as evidenced by the ratings of more than 600 of our team members, Trane is truly world-class in delivering quality and service to David Weekley Homes. I cannot think of a stronger validation of world-class excellence.”
“Earning and winning this award, again, was certainly a collective effort,” says Steven Ross, business development manager at Trane. “We make a strong effort to connect locally with David Weekley Homes team members in all markets where Trane is being used, and last year worked closely with our distributor and contractor partners to ensure the highest level of awareness and customer service was being given to all David Weekley Homes projects and requests. Staying connected also lets us move beyond providing products and lets us truly partner in creating winning solutions that potential and actual home buyers recognize as important and valuable. When the leading brands in home building and HVAC come together, the whole customer offering truly is greater than the sum of its parts.”
David Weekley Homes, founded in 1976, is headquartered in Houston and operates in 16 cities across the United States. David Weekley Homes was the first builder in the United States to be awarded the Triple Crown of American Home Building, an honor which includes “America's Best Builder,” “Builder of the Year,” and the “National Housing Quality Award.” Weekley has also appeared seven times on FORTUNE® magazine’s coveted “100 Best Companies to Work For” list. Since inception, David Weekley Homes has closed more than 65,000 homes. For more information about David Weekley Homes, visit www.davidweekleyhomes.com.