• Your HARDI Team, at Your Service

    Oct. 1, 2006
    All of your HARDI staff is here to assist you and research your needs. However, we understand that it can be difficult to know who to ask for at Conference

    All of your HARDI staff is here to assist you and research your needs. However, we understand that it can be difficult to know who to ask for at Conference or when calling HARDI headquarters. The information provided below on staff members and their major areas of responsibility is intended to help make that task easier whenever you need assistance. Feel free to call us any time!
    Contact HARDI • 1389 Dublin Road • Columbus, OH 43215-1084
    888/253-2128 • 614/488-1835 Fax: 614/488-0482

    Donald L. Frendberg
    Executive Vice President/COO
    [email protected]

    • HARDI Administration

    • Governance & Policy

    • Market Analysis

    • Industry Liaison

    • Officer/Board Interface

    • Finance & Budgeting

    • Global Marketing

    • Membership Growth

    • DREF/NAW

    Talbot H. Gee
    Vice President
    [email protected]

    • Marketing & Branding

    • Industry Relations

    • Membership Retention & Growth

    • Council Liaison

    • HARDITek

    • Government/Legislative Interface

    James H. Healy
    Director of Education
    [email protected]

    • Home Study Institute

    • Warehousing & Logistics

    • HARDI Foundation

    • Education & Training

    • Counterline News

    Kimberly G. O'Neal
    Communications & Projects Director
    [email protected]

    • Editor, HARDI Distribution Today

    • Website Administration & Technology

    • Educational Workshops & Retreat Planning & Promotion

    • Habitat Liaison

    • Committee/Council Liaison

    • Public Relations

    • HARDITek

    Eileen Mantel
    Senior Administrator
    [email protected]

    • Operational Activities

    • Convention & Meetings Management

    • Projects Management

    • Membership Database/Reports

    • Biannual Compensation Survey

    • Regional Meeting Liaison

    • Directory

    Mary Gustafson
    Accounting Manager
    [email protected]

    • Financial Reporting

    • Budget Preparation

    • Accounts Payable

    • Accounts Receivable

    • Human Resources

    Sue Calvin
    Membership Administrator
    [email protected]

    • Membership

    • Development

    • Conference Booth Program

    • Membership Information

    • Profit Improvement Program

    • Meetings Management

    • Membership Database Maintenance

    • Membership Reports

    • Directory

    Denise Lafferty
    Administrative Assistant
    [email protected]

    • Member Assistance

    • Monthly Sales Trends

    • Meetings Management

    • Food & Beverage Planning

    • Inventory Maintenance

    Richard Wirtz
    Associate Director of Education
    [email protected]

    • HVACR Technology

    • Education & Training

    • Counter Certification

    • Guest Educator Program

    • NATE/RSES/ACCA Liaison

    • Counterline News

    Karen Patrick
    Associate Administrator
    [email protected]

    • Conference/Meeting Registrations

    • HSI Student Administration

    • Meetings Management

    • Record Retention

    Mary Martin
    HALO Staff Secretary
    [email protected]