Disney 'Magic' Can Help You Improve the Customer Experience

A phenomenal customer experience with your company might be the only thing that differentiates you from your competition.

There is a wealth of information on the Internet about “improving your customer experience.” In fact, type this phrase into the Google search bar, and you’ll probably get about 79 million results in less than half a second. That’s a lot of advice about improving customer service.

Unfortunately many of the links read like an old-school manual from a basic marketing course 10 years ago – or worse, old sales training manuals. Remember the days when call ha

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