Unified Group to Provide Keys to Excellent Client Service

Unified Group to Provide Keys to Excellent Client Service

Over the two day session attendees will get a better understanding of the operations, the importance of TEAM, and seeing things through the client’s eyes.

The Unified Group is hosting Building a Service Mentality: Discovering the Keys to Excellent Client Service in San Antonio, March 15-17.

This session will be geared toward Unified Group members in a customer service role (dispatch, administration, service coordination, and others.

The Unified Group reports that over the two day session attendees will get a better understanding of their business's operations, the importance of TEAM, and seeing things through the client’s eyes. Members will also have the opportunity to discuss real-life scenarios and breakdown the most difficult interactions with both external and internal customers.

The Unified Group is an organization of more than 50 of the very best independent HVAC commercial contractors in the industry. Its goal is to make great HVAC companies even stronger, and by doing so, to increase the value each company provides to their customers, whether they are local, regional, or national businesses.  This video explains more about The Unified Group.

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