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FieldCentrix Adds Workforce Optimization to Field Service Software Offerings

FieldCentrix Inc., a provider of mobile, Internet-based software for field service companies, has announced a new module for their enterprise suite of field service automation software. FX Optimizer uses workforce optimization technology to intelligently schedule field service resources, allowing their customers to maximize efficiency, reduce service operating costs and improve customer satisfaction and loyalty. "FX Optimizer is artificial intelligence-based, so it can provide more schedule options, faster than a dispatcher," said Judy Johnson, senior vice president of marketing at FieldCentrix. "As a result, our customers can service more of their customers in a day, while using their field service workers and dispatchers more effectively. It also helps companies improve customer service by ensuring adherence to priority customer response times and service level agreements." As FieldCentrix's second new product offering in four months, FX Optimizer continues the company’s plan to rapidly deploy new functionality to benefit existing customers, as well as attract new ones. For more information, call 888/552-0101, or visit the Web site at

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