Wilo USA, a provider of pumps and pump solutions for water management, building services and groundwater, has opened a new distribution and service center in Thomasville, GA.
“Our new distribution center will ensure we provide our valued customers with long-term, sustainable logistics and a service level second to none in the industry,” says Mark D’Agostino, President and CEO of Wilo USA.
The 61,625 sq.ft. distribution center will be the hub for Wilo USA’s box product distribution in the US, as well as offering distribution support to Wilo Canada and Wilo Mexico operations. The new distribution center is located only about three miles from the existing Wilo North America production plant. This new facility will also be used to implement new projects to improve the Wilo Service department and will have a service center utilizing 3,000 sq.ft. of the space. The new Thomasville facility improves Wilo logistics, which enhances service for its customers.
“We're part of a big company, but we can provide a very customized solution for our customers,” says D’Agostino. One of the current services that Wilo will build upon to provide greater customization is Guaranteed Product Shipment. This is a fixed portfolio of pumps that Wilo can engineer, build, test, package and deliver in 10 business days or less—down from the 8- to 12-week lead time that is typical in the industry. Wilo’s nimble manufacturing cycle, D’Agostino explains, will allow the company to offer other products on the same “fast track.”
About WILO USA:
Wilo USA is a subsidiary of WILO SE, which is headquartered in Dortmund, Germany. Wilo is one of the leading manufacturers of pumps and pump systems for heating, cooling and air-conditioning technology for water supply and sewage and drainage.