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Information for Techs, Updates for the Office

Information for Techs, Updates for the Office

Sage Service Operations provides field technicians with the critical information they need while office staff receive real-time updates from the field, resulting in higher quality work, improved efficiency, and maximum profitability of service operations.

Owners, executives, and service managers can use the dashboard to see service activities at a glance. View recent work orders, billing amounts, upcoming and overdue preventative maintenance tasks, and more so they can plan resources effectively. Image: Sage website.

Benefits Include:

  • Simplify service operations and reduce the time to invoice by tracking time, materials, billing amounts, and more from the field quickly and accurately.
  • Improve communication between office staff and field technicians by capturing details like time, materials used, notes, and work order status in real time.
  • Better manage potential new business with the ability to create, track, and follow up on quotes while on site with the customer.
  • Enhance customer service by giving your clients the ability to take control of their account information and submit service requests anytime, anywhere.
  • Reduce paperwork and administrative overhead by eliminating duplicate data entry or errors caused by misreading technician notes.
  • Effectively manage service operations and reduce the time to invoice.

Business owner can streamline overall service department operations by tracking time, materials used, and other information quickly, easily and accurately from the field. When integrated with Sage 100 Contractor and Sage 300 Construction and Real Estate, Sage Service Operations helps field teams deliver excellent customer service anywhere, anytime, so they retain clients today and win new clients tomorrow.

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