Real Time Reviews, a leading online review and reputation management solution provider, has partnered with SkyBoss, a management software provider for field service companies, to streamline the customer review process and improve SkyBoss user reputations.
SkyBoss is a powerful cloud-based system that provides paperless invoicing, integrated accounting, dispatching, inventory management and more for your service business.
Real Time Reviews is a revolutionary online reputation management software platform that allows businesses to receive authentic reviews from their customers.
The first factor potential customers use to judge a business is their star rating. If a business has bad ratings or reviews, it’s guaranteed that they are losing business. By integrating Real Time Reviews into their platform, home service companies that use SkyBoss will be able to easily obtain positive reviews from satisfied customers.
“Positive online reviews are critical to home service contractors,” said Brian Wells, vice president and CTO of SkyBoss. “Integrating the Real Time Reviews app into the SkyBoss mobile platform makes the review process automatic, easy, and fast and eliminates any issue of technicians forgetting to send out the review request.”
When a technician finishes an invoice in SkyBoss, the review request is sent out automatically to the customer with no further action needed by the technician. The technician also has the option to simply click on the Real Time Review app, and the customer can post a review right on the spot.
“In a few seconds, customers can be bragging about your business,” Wells said.
The integration of Real Time Reviews with SkyBoss allows customers to select which platform they post the review to: Google, Facebook, and other industry-specific platforms, ensuring that no matter what platform customers use to find a home service company, positive reviews are there.
“We want to help home service companies succeed and reviews are critical for growing local rankings,” said Matt Benton, CEO of Real Time Reviews. “We’ve built a solution that’s easier to use both for the field technician and the customers they serve, meaning that home service companies that use SkyBoss will now be able to easily encourage satisfied customers to provide instant reviews that help their business grow.”
Sources say SkyBoss is a powerful cloud-based system that provides paperless invoicing, integrated accounting, dispatching, inventory management and more for your service business. SkyBoss streamlines your operations and provides real-time insights on KPIs to give you unprecedented control over your service business.
Real Time Reviews is described as a revolutionary online reputation management software platform that allows businesses to receive authentic reviews from their customers.