This webinar was originally held on December 15, 2022, and is now available for on demand viewing.
Sponsor: ECI Software Solutions
Duration: 1 hour
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The growing labor gap is causing many businesses to seek out Software as a Service (SaaS) solutions that are easy to automate, user-friendly, provide onboarding support, and have custom workflows that support every field technician’s work processes.
North America as the leading growth market for cloud field service management (FSM) software, which is projected to grow at a CAGR of 11%. Nearly 50% of businesses are already using FSM software to expand their services and become more customer-centric.
As industry supply chain disruptions continue, field service business can benefit from visibility into inventory and centralized reports. In this webinar, SaaS FSM software industry expert Logan Lyster will shed even more light on these trends and provide additional industry insights and solutions!
- Seek out solutions that provide onboarding and implementation support, which are key to getting your team up and running, and to accommodate future growth
- Eliminate paper pushing, manual entry, and screen flipping between applications. Look for an all-in-one contractor software solution that offers centralized data and integrations, to reduce human errors.
- Don’t force your business to bend to your software limitations. Look for a solution that can be configured to optimize your already-established, preferred, customer-centric processes.
Logan has been with ECI ThermoGrid from its infancy, building his way up from a simple support member, to learning Basic Data imports, Advanced Data imports, In-depth Training and Coaching on the platform, and finally becoming a subject matter expert as an Advisor & Sales Executive. Through his expertise he assisted thousands of contractor users achieve field service management and business process platform automation success. Born and raised in the small-town Iowa, he appreciates the lifestyle and the close connection with customers. Logan is passionate about not only trying to provide a means for income but also enterprise level care for his clients and colleagues at ECI ThermoGrid!