The 5 Profit Leaks Draining Your Contracting Business
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Growing trade companies can stay busy, increase revenue, and still struggle to become more profitable. Business growth should create greater freedom for owners, but too often, it creates more pressure. So where is the money going?
Many contractors leave significant profit on the table without realizing it. And while rising expenses may be part of the problem, the real causes often go deeper - from operational inefficiencies and inconsistent processes to missed opportunities across the customer experience.
Now is the time to understand where profitability is being lost and which improvements will have the greatest impact in 2027.
Join coaches from Nexstar Network as they explore five common profit leaks, the business challenges that contribute to them, and how a coordinated approach to improving performance can strengthen your bottom line.
During this webinar, you'll learn how to:
• Identify five common profit leaks that may be limiting your business's profitability.
• Evaluate your performance against industry benchmarks to uncover opportunities for improvement.
• Understand how different areas of your business work together to influence profitability, from operations to marketing and customer experience.
• Prioritize your biggest opportunities and identify practical next steps to improve your financial performance.
Profitability isn't just about controlling expenses. It's about aligning the people, processes, and strategies that drive business performance. Start 2027 with a clear understanding of where your business can improve and what to focus on first.
Speakers
Brittany Spencer
Director of Coaching
Nexstar Network
Brittany Spencer is a seasoned operational leader in the HVAC, Plumbing, and Electrical trades with more than 13 years of experience running businesses where she served as Financial Controller and General Manager for a large multi-trade company.
Today, Brittany serves as Director of Coaching at Nexstar Network, where she leads the coaching organization, ensuring coaching is grounded in real operational discipline that delivers measurable results.
Shannon Rocha
Customer Experience Coach
Nexstar Network
Shannon Rocha has always had a passion for coaching. Establishing people’s goals and harnessing resources, critical thinking, and encouragement to get them excited about their dreams is something she truly enjoys. A results-driven personal cheerleader for others, she’s worked with various teams in the customer service industries, most recently managing and growing a regional call center for a national residential and commercial service company. As a Nexstar Network coach, she’s excited to help members achieve their goals.
James Braasch
Marketing Coach
Nexstar Network
James Braasch is a Marketing Coach at Nexstar Network, where he helps Members turn marketing into an engine for growth. Since 2021, he has coached more than 225 HVAC, plumbing, and electrical companies across the U.S., Canada, and Australia, building annual marketing plans and budgets, leading Marketing Planning Workshops, and guiding owners to measure what actually drives revenue. With more than twenty years of experience across the restaurant and financial industries, James brings a data-driven, practical approach to brand building, customer acquisition, and recruiting the next generation of skilled-trades talent. He believes great marketing earns community trust.
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