Ken Haines leads The Wrench Group, which is currently 28 HVAC, plumbing and electrical businesses powered by excellent people and an excellent culture.
Gary Elekes begins part one of his two part episode to give you the information you need to scale your business properly or to be prepared the next time you need to grow.
The cautionary tale of overthinking and missing problems in plain sight can be applied to your work as a heating and air conditioning technician troubleshooter.