For many contracting businesses, purchased leads — from lead brokers, franchises, lead-only marketing firms, Google, HomeAdvisor — are the way of the world.
The KPIs we're talking about today deal mainly with replacement sales.
Today, Blake, Pete and Erik Nordstrom serve as co-presidents of Nordstrom Inc. From one tiny store, Nordstrom has grown into a leading fashion specialty retailer with a global reach, and 2016 earnings of $3.34 billion.
You should be most reflective during the busy season, because the urgency of the day can lead to clarity in your answers.
Speak to Ellen Rohr for a few short minutes and you will be inspired.