People buy of their own free will. When they buy from you, it’s because they came to the realization that they wanted what you were offering, and they wanted to get it from you.
Departmentalization is the first step to making KPIs work.
Sometimes it seems like everything goes wrong at once. Welcome to chaos, which occurs more than once in the life of every business owner. Here’s how to manage through it.
The phone rings: before a Customer Service Representative can maximize the potential of the call, he or she must deliver a terrific and lively phone greeting.
Women influence $5 trillion in consumer and business spending. This spending is 85% of all consumer purchases.
#ContractorChase was a scavenger hunt held during Contractor Leadership Live 2017. Participants snapped pictures of various objects, places or events, and posted the results on social media to win prizes. Here are a few of the highlights.
Two-time Super Bowl MVP Ray Lewis electrified the crowd delivering his closing keynote speech at Contractor Leadership LIVE!
'Revenue per employee' gives you an idea of how lean you're running your business.