The Team Management Systems ACOTRUCK Mobile Work Order/Invoicing software is an electronic version of a paper work order that allows technicians to invoice customers in the field, process payments capture the customer’s signature, and upload all of the information back to their office server software.
TMS reports this newest version allows the technician to show the customer the potential savings they’d receive if they were a maintenance agreement customer, and allows them to instantly change the sell price of the recommended repairs if the customer elects to purchase a maintenance agreement.
“With ACOTRUCK, the technician simply enters dispatch times, material used, equipment serviced, and what was done to resolve the problem on one easy-to-navigate screen that looks and feels like a standard paper work order. The sell prices are automatically calculated based on the customer’s billing rates, and a professional looking invoice is generated for the customer to sign right on the device,” says Team Management Systems’ President, Nathan Tuttle.
In addition to Time and Material billing, the Mobile Work Order also handles Flat Rate and As Agreed Rate invoices, as well as printed work orders for invoices that will be sent from the office. Another feature is that it allows the technician to view prior work approvals and invoices with the customer’s signature displayed on the device in the field. This eliminates the customer claiming that something “was never offered” or that a specific repair was performed on a prior visit.