A Superior Level of Service: Between Calls Thinkstock

A Superior Level of Service: Between Calls

Drive time can and should be the most productive part of your day, if you’ll only let it happen. Don’t do anything to irritate yourself, like listening to sports talk radio.

For 2016, Charlie Greer will cover the steps to running superior service calls. Here is the first installment.
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Immediately after running a call, mentally review what went right and what went wrong. Think about what was said, and practice out loud presenting the same product you just did on the last call, but trying to do it better.