Sept. 4, 2012
    Each month, Contracting Business picks a leading contractor and takes a look at the products, tools, and services that he or she has chosen to help make their company successful.

    E. Smith Heating & Cooling,

    Marietta, GA

    E. Smith Heating & Air Conditioning, Marietta, GA, provides residential and commercial comfort for customers iand around the Atlanta metropolitaarea. The company was founded by Earl and Rachel Smith i1962. Today, E. Smith is a company with projected 2012 revenue of $11.5 millio. Ruas a classic, caring, family concer, E. Smith technicians treat each client as a priority, important to the business. This includes being available for emergency service, calling to schedule routine maintenance, and offering what are described as, “the best warranties ithe business.”

    E. Smith is a Carrier Factory Authorized Dealer. It has received two Carrier President’s Awards, and has beeinducted into the Carrier Hall of Fame. Showithe above photo are, from left: Chris Andrews, retail sales; Scott Eitenmiller, vice president, commercial sales; Earl Houghto, retail sales; Tim Dunaga, sales engineer; Les Saunders, project engineer; Greg Gallups, retail sales; Barry Abernathy, president. Not show: Debbie Abernathy, vice president, marketing/public relations.

    ITHE Trucks

    • Number and type of trucks/vans: 15 cargo vans; five pickup trucks; four large box trucks for installations.
    • Inventory otrucks/vans: Contactors, capacitors, thermostats, condensate pumps, a small selectio
    • of replacement motors, relays, heat sequencers.
    • Tools provided: Recovery machine, vacuum pumps, ladders.
    • Test instruments: Refrigerant gauges, thermometers, various meters and hand tools.
    • Preferred field communications method: Cell phones.
    • Preferred ladder type: Werner.

    ITHE Office

    • Preferred business management software:
    • MAS90, Automated Service.
    • Preferred load calculatiosoftware: Elite.
    • Preferred fleet tracking software:
    • TomTom Work.
    • Preferred computer/printer equipment: Dell/HP
    • Business connectioto Internet:
    • XO Communications.
    • Fax machines: Cano.
    • Preferred photocopier equipment: Sharp.
    • Preferred uniform supplier: G&K Services.
    • Credit cards accepted: AmericaExpress, Discover, Mastercard, Visa.
    • Certifications: 13 North AmericaTechniciaExcellence.

    ITHE Shop

    • Preferred residential HVAC heating & cooling equipment brand: Carrier.
    • Preferred accessory equipment: Carrier, Aprilaire
    • Preferred zoning equipment: Carrier Infinity.
    • Preferred Indoor Air Quality equipment: Aprilaire.
    • Preferred distributor: Mingledorff’s, Inc.