ServiceChannel, a leading facilities services management platform, has introduced the ServiceClick Contractor Console, an online dashboard to aid commercial contractors in better servicing their clients and managing their business.
- Consolidated message center combines alerts, notifications and messages from both Fixxbook and ServiceChannel
- At-a-glance view of year-to-date work order count
- Scorecard rating provides each contractor with a new, customized report that compares ServiceChannel contractor performance data to the service level agreements set by the client
- ServiceClick summary view provides topline summary as well as the ability to drill down on the status of work orders, proposals, and invoices.
A “Who’s viewed your profile?” report allows contractors to see which companies are looking at their profiles. A "My Scorecard" rating provides contractor’s sales team with real performance data to share with prospective clients
The Contractor Console is a new feature of ServiceClick, ServiceChannel’s work order management module, and part of the Select Contractor Program, which is dedicated to providing contractors with an upgraded set of business building tools. Contractors using ServiceClick can immediately access the Contractor Console.
Contractors interested in learning more about ServiceChannel and how to participate in the contractor network, visit Fixxbook, Service Channel’s free commercial contractor directory.
ServiceChannel provides facilities managers and commercial contractors with a single platform to manage work orders, service performance, invoicing and payments. By providing a real time, web-based view of service data across all trades, locations and contractors, facilities managers drive significant ROI for their organizations without adding staff, outsourcing or investing in new infrastructure. More than 35,000 contractors use ServiceChannel every day at over 100,000 locations in over 24 countries.
Fixxbook, ServiceChannel’s online directory of commercial contractors, connects contractors with new revenue opportunities, educational and training resources, and credentialing, marketing and management tools. Fixxbook’s Private Network services provide facilities managers and associations with a set of tools to procure, manage and ensure compliance of their commercial contractors.