Comfort advisors must have fundamental HVAC knowledge in order to offer knowledgeable solutions and create an excellent customer experience that’s aligned with your brand promise.
This week, Gary Elekes explains how to educate your salespeople on basic and advanced HVAC principles that can raise their professionalism and prepare them for any questions that may arise from your homeowners.
Plus, get a look inside LEAD2020, EGIA’s 3-day game-changing virtual leadership summit, where contractors will discover breakthrough strategies help them lead teams to unprecedented success.
All that and more on this week's Cracking the Code, available free for all until 9/11. Watch now at EGIA.org/CBS-Show.