In most cases, technicians aren't always apt to start selling. It takes careful and purposeful training to help them develop a mindset of providing solutions.
This week, you'll learn what it takes to become a top-performing selling technician. Weldon Long and Russ Horrocks discuss how to change the perception of sales
for your technicians to ensure a successful customer-facing process.
You'll also learn that technician sales isn't all about numbers, and how to achieve consistent results over the long term.