Life as a business owner is full of twists and turns: the new hire can’t close a sale, you’re getting bad customer reviews or maybe Congress passes legislation that’ll disrupt the entire industry.
It's easy to overreact to a single problem while forgetting that you have larger interests at stake.
Since 1971, Rick True has had a major stake in running his company, Batchelor’s Service, by only focusing on what he’s good at, and then finding people who can do the rest. He’s had plenty of time to find good people in the industry, and on this week’s Cracking the Code True explains how he did it. Scott Deming leads the discussion.