Shaun Weiss is a Head Coach and Trainer for Business Development Resources (BDR), the premier business training and coaching provider to the home service industry. Shaun's nearly 20 years of experience in the HVAC and Plumbing industry span several operational, management, and sales roles. He has successfully managed staff sizes of 40 employees and more; turned failing, unprofitable departments into profit centers; grown profitable business relationships and created a sales and customer-service culture. Learn more about BDR at www.bdrco.com.