From technicians to Comfort Advisors, and from accounting to the leadership team, service companies are filled with dozens of moving parts. Although their roles are unique to each individual, they all serve the same purpose — personifying the goals, values, and purpose of the organization that unifies them.
To achieve alignment, it's vital that everyone understands their role, how they fit in the organization, and their relativity to others in the company. But most importantly, it’s important to perform a periodic check to make sure everyone is on the same page.
Does your organization exemplify alignment? Start by asking yourself these five questions.