Simplii Consulting has opened its doors for business, with offices in Dallas, Tex. and Nashville, Tenn. Its goal is to provide HVAC, plumbing and other home service businesses with what they need to be successful as they face many service delivery-related challenges.
The Simplii Consulting executive team -- Peggy Wells, CEO/CFO; Amanda Gibbins, chief operating officer and general manager; and Tom Brittain, president of Home Services and chief risk officer -- are aware that consumers expect more from their home environments than ever before. Dealers and contractors must therefore deliver a superior customer experience safely, and run a financially sound business, all while creating a culture of excellence to enable employees deliver the best results.
Simplii Consulting's method is designed around listening, questioning, learning and driving solutions.
Wells, Gibbins and Brittain have amassed nearly 50 years of experience working with major home services providers and product manufacturers.
“Simplii Consulting couldn’t be more excited to improve the customer experience, drive productivity and deliver measurable results to our clients’ bottom line. Our team has launched several service offerings in the areas of customer experience & market research, productivity and execution, financial strategy and planning to help our clients solve their most pressing problems. Our exclusive 'GroundGame', 'Strategy Deployment' and 'Know Your Numbers' offerings will be game-changers within home services,” said Wells.
Wells, Gibbins and Brittain have amassed nearly 50 years of experience working with major home services providers and product manufacturers. The team is well-positioned to bring a wealth of sales, marketing, operations, engineering, contact center and finance business acumen directly to dealers, contractors and industry partners throughout North America.
Partners with Decision Analyst
Simplii Consulting is pleased to announce its partnership with Decision Analyst, a leading Arlington, TX-based market research firm, to deliver data-driven insights to home services industry partners for the benefit of American consumers.“The consumer experience has never been more important across the home services landscape. Homeowners are spending significantly more time in their homes, and comfort expectations are higher than ever,” says Amanda Gibbins, Simplii Consulting’s COO & GM. According to the most recent Decision Analyst Covid 19 Consumer Trend Report, consumers are still committed to investing in their homes, despite challenges related to the pandemic and related shutdowns.
To learn more about Simplii Consulting, visit their website at simpliiconsulting.com. Visitors will find a complimentary copy of the "Covid-19 Consumer Reactions" report, and will be able to reach out directly to a member of the Simplii Team.
Follow Simplii Consulting on LinkedIn HERE.