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    1. Residential HVAC

    11 Essential Management Truths

    July 3, 2019
    You can attend seminars and college to learn business management. But here are 11 essential truths about management that you will not learn in business school.

    There are endless seminars, college courses, even degree programs that focus on management.  They teach all about planning, organizing, and controlling, but they do not teach everything.  Here are 11 essential truths about management that you will not learn in business school.

    1. Authority Must Follow Responsibility

    2. Budgets Are Dynamic, Not Carved In Stone

    3. People Can Solve Their Own Problems

    4. What Gets Rewarded Gets Done

    5. Short Term Incentives Motivate Better Than Long Term

    6. Measure and Reward What Matters, Not What Doesn’t

    7. Let High Performers, Perform

    8. Bureaucracy Impedes Performance

    9. Staff Supports Operations, Not the Reverse

    10. Decisions Should Be Pushed Down

    11. Cash is the Ultimate Metric

    CLICK THROUGH THE GALLERY TO READ MATT'S DESCRIPTION OF EACH BUSINESS TRUTH

    For more ideas on how to run contracting business more profitably, visit www.ServiceRoundtable.com. To learn more about the Service World Expo, the industry’s top residential conference and show, visit www.ServiceWorldExpo.com.

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    For more ideas on how to run contracting business more profitably, visit www.ServiceRoundtable.com.  To learn more about the Service World Expo, the industry’s top residential conference and show, visit www.ServiceWorldExpo.com.

    About the Author

    Matt Michel | Chief Executive Officer

    Matt Michel was a co-founder and CEO of the Service Roundtable (ServiceRoundtable.com). The Service Roundtable is an organization founded to help contractors improve their sales, marketing, operations, and profitability. The Service Nation Alliance is a part of this overall organization. Matt was inducted into the Contracting Business HVAC Hall of Fame in 2015. He is now an author and rancher.