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What customers must know about HVAC (Photo by Matt Cardy/Getty Images)
<p>What customers must know about HVAC.</p>

What Residential Customers Should Know About Their HVAC System

Whether a customer is buying a new home or purchasing a new HVAC system for the first time, there are a lot of things they’ll need to know. As a contracting business wanting to do business with them, it is a good idea to try and empower customers through education so they can know as much as possible and make a great choice on what to buy.

Will Housh, founder and CEO of, wrote in a blog post on The Huffington Post that there are a few things customers absolutely need to know before making a decision, including how they can ensure no air leaks are in their house.  

Housh wrote:

Air leaks can cost new homeowners hundreds of dollars over the years. If you've just purchased a new home or you think you've found "the one," inspect the seals around all of the doors and windows to make sure they seal tightly. If possible, perform a leak test using a stick of incense.

Light a stick of incense and pass it over any window seals or duct connections. If the smoke stays steady, you're good to go. If it starts moving, you've got an air leak you will need to seal so your system runs more efficiently.

Many houses have air leaks, and a few here and there should not turn "the one" into a dud. Simply knowing your home will help you make the most out of your investment, so take the time to find out the most you can before you make your decision.

Visit Housh's article to read more about what customers need to know about HVAC.

What do you tell customers before they purchase a new home or HVAC system? Is there one piece of information you believe is essential to know? Let us know in the comments or email Content Producer Hal Conick at [email protected].

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