Contracting Business
  • Search
Topics
COVID-19Contracting Business SuccessResidential HVACCommercial HVACIAQ & VentilationRefrigerationServiceTechnologyManufacturer NewsBook ReviewsAround the WebAssociation News
Resources
White PapersWebinarsDigital Back IssuesMagazine SubscriptioneNewsletter SubscriptionContent Contributor GuidelinesWorkplace Safety AcademyPress ReleasesAbout UsAdvertiseNATE MagazinePrivacy & Cookie PolicyTerms of Service
https://www.facebook.com/CBMag/?fref=ts
https://www.linkedin.com/company/contracting-business-mag/
https://twitter.com/ContractingBiz

Latest from Archive

C Be Book Web Ads Ps Ds Vert 1200x628

Down to Business

July 22, 2022
Contractingbusiness 13590 Capture 3 1

AHR 2019 At-A-Glance: Advanced Planning Guide to the 71st International Air-Conditioning, Heating, Refrigerating EXPO

Jan. 9, 2019
Contractingbusiness 13559 Capture 2 1

2019 Leaders in HVACR/Hydronics Innovations

Jan. 8, 2019
Www Contractingbusiness Com Sites Contractingbusiness com Files Danfoss Gas Detector

Danfoss Releases Fixed Gas Detector for Industrial Refrigeration

July 3, 2018

Solve Crawlspace Moisture Problems

May 18, 2017
Yellow Jacket
Refrigerant Gauges

Superheat and Subcooling: The Best Ways to Ensure Proper Refrigerant Charge

May 18, 2017
keepingtrack.jpg

Assembling a Contractor’s Business Bean Team

May 17, 2017
NATE logo

Subcooling and Superheat: Superheroes of System Charging

Aug. 24, 2016

CALL FOR NOMINATIONS: 2015 Residential and Commercial HVAC Contractors of the Year

Feb. 20, 2014
  1. Archive

Who’s Bragging About Your HVAC Business?

July 25, 2012
A successful business is referred by customers, bragged on by employees, and supported by investors. Here are the five characteristics that make an organization vital:
Mike Moore

A successful business is referred by customers, bragged on by employees, and supported by investors. Here are the five characteristics that make an organization vital:

1. Customer focus. The customer is the center of every action the dealer takes. Processes, procedures, and policies revolve around strong customer focus.

2. Embracing chance. Successful companies not only accept change but they actively chase continuous improvement. It’s the number one business issue facing companies in today’s turbulent times.

3. Learning culture. Constant learning on the part of all employees from the owner to the installer is actively encouraged.

4. Effective teamwork. No need for silos in a company that uses effective teamwork. Instead, there is communication and cooperation among departments.

5. Winning attitude. Employees have a can-do attitude; the business owner leads the way by being positive no matter what the circumstances.

These characteristics allow the organization to satisfy customers, encourage employees, and achieve profitability. How vital is your company?

Mike Moore is the HVAC Training Director at HVAC Learning Solutions, an HVAC industry expert in sales, technical, and business training. Visit Mike’s blog for more insights. Mike can be reached on Twitter @hvaclearning or on Google+ at gplus.to/hvactraining.

Contracting Business
https://www.facebook.com/CBMag/?fref=ts
https://www.linkedin.com/company/contracting-business-mag/
https://twitter.com/ContractingBiz
  • About Us
  • Contact Us
  • Advertise
  • Do Not Sell or Share
  • Privacy & Cookie Policy
  • Terms of Service
© 2023 Endeavor Business Media, LLC. All rights reserved.
Endeavor Business Media Logo