• Goodman Selected As Maintenance Warehouses Partner Of The Year

    Jan. 1, 2003
    Goodman Manufacturing Company has received Maintenance Warehouses Partner of the Year award. Goodman supplies Maintenance Warehouse with Janitrol heating

    Goodman Manufacturing Company has received Maintenance Warehouse’s Partner of the Year award. Goodman supplies Maintenance Warehouse with Janitrol heating and air conditioning equipment and Amana brand packaged terminal air conditioning units (PTACs). Maintenance Warehouse is a leading supplier of maintenance repair and replacement products to owners and managers of multi-housing, lodging and commercial properties. The company gives its annual Partner of the Year award to vendors that exemplify its ideal business partner. Vendors are graded on such attributes as customer service, fill rate, on-time delivery, and product performance. Out of hundreds of vendors, Maintenance Warehouse presents this prestigious award to only a handful of companies every year. “We are pleased to present Goodman Manufacturing Company with this distinction,” says Del Stapley, merchandising manager for Maintenance Warehouse. “In the last year, Goodman has improved its business processes dramatically. Its increase in fill rates and on-time delivery led to a dramatic improvement of our distribution center efficiency. Customer service from Goodman distributors and dealers this year has been exceptional.” Standouts in the Goodman organization, according to Stapley, include the Pioneer Metals distribution network in Florida, as well as Goodman’s company-owned facilities in Phoenix, Houston, Dallas, San Antonio and Austin. “Goodman listened to what we needed, and then delivered,” adds Stapley. “This resulted in satisfied customers, which translates to increased profitability for Goodman and for Maintenance Warehouse. This is the kind of partnership we’d like to have with all of our vendors.” “Goodman is honored to be presented with such a prestigious award,” says Mike Bride, vice president of sales for Goodman Manufacturing Company. “We at Goodman strive to provide outstanding products and service to our customers, and this award is evidence that we are heading in the right direction.” Bride attributed the process and performance improvements to the company’s operations and logistics organizations. “In the last year, Goodman has brought in some extremely talented people to help improve our processes,” Bride explains. “The changes made in our production and logistics groups, as well as in our customer response team, have been exciting for us. We’re glad that our customers are noticing, too.” Maintenance Warehouse is a wholly owned subsidiary of The Home Depot and provides maintenance, repair and operational parts to facility maintenance professionals. The company is based in San Diego and employs about 1,400 associates in its customer service centers, field sales force, and distribution centers. Founded in 1978, The Home Depot is the world's largest home improvement specialty retailer and the second largest retailer in the United States, with fiscal 2001 sales of $53.6 billion. The company employs approximately 296,000 associates and has 1,451 stores in 49 states, Puerto Rico, seven Canadian provinces, and Mexico. Goodman Manufacturing Company, L.P., is America’ largest privately held manufacturer of air conditioning and heating systems and equipment, which it sells under the Goodman, Janitrol, GMC, and Amana brands. For more information, visit www.goodmanmfg.com.