The Importance of Role-play and Ride Alongs for Technician Development
While role-play and ride alongs provide immense growth opportunities for technicians, many people can be uncomfortable with the process.
Technicians will learn how to exit their comfort zones to practice effective strategies that maximize their professional development and help them wow more customers during the in-home process.
All that and more on this week's episode of Cracking the Code, free for all until 1/15/21 at EGIA.org/CBS-Show.
About the Author
Gary Elekes
President
Gary Elekes is the president of EPC Training, co-founder of iMarket Solutions, an HVAC and plumbing contractor, and a recognized expert in lead generation and contracting with more than 30 years of experience in the trades. He is also a founding faculty member of EGIA Contractor University, which provides contractors with the training, tools and resources to build the business and life of their dreams.
For additional information, visit egia.org/university.
Weldon Long
New York Times Best Selling Author & Creator of the HVAC Sales Academy
Weldon Long is a successful entrepreneur, sales expert, EGIA Contractor University faculty member, and author of the New York Times bestseller, The Power of Consistency:Prosperity Mindset Training for Sales and Business Professionals (Wiley). In 2009, his HVAC company was selected by Inc. Magazine as one of America’s fastest growing privately held companies.