Contracting Business/Kelly Faloon
Contracting Business/Kelly Faloon
Endeavor Business Media
Contracting Business/Kelly FAloon
Kelly L. Falloon
Contracting Business/Kelly L Faloon
Ahr2023 Nate

AHR 2023: The Importance of Training and Certification

Feb. 8, 2023
NATE certification gives HVACR technicians the knowledge and confidence to properly install and service HVACR equipment.

A survey of HVAC contractors and technicians conducted by NATE reported that two-thirds of technicians surveyed are NATE-certified, and nearly all contractors surveyed provide financial assistance for certification of their techs, noted John Lanier, NATE’s COO at the 2023 AHR Expo Feb. 6 in Atlanta.

“Certified technicians are more prepared, more productive, and have fewer callbacks,” he said. “Certification provides better contractor-tech relationships, and gives technicians more confidence and job satisfaction.”

NATE’s Certified Heating Professional program allows techs another path to certification that is less intimidating, he noted. Instead of a core exam and various specialty exams, the exam is divided into five topics.

“We talked to contractors, and the CHP-5 exam is taken in the order that techs learn on the job,” Lanier explained. “It doesn’t mean techs are less-qualified than those who take the traditional route.”

More than 75% surveyed noted that training and certification assistance from employers encourage technician retention. “Four out of five techs expect contractors to pay for training,” he said.

About the Author

Kelly L. Faloon | Freelance Writer/Editor

Kelly L. Faloon is a contributing editor and writer to Contracting Business magazine, Contractor and HPAC Engineering. The former editor of Plumbing & Mechanical magazine, Faloon has more than 20 years experience in the plumbing and heating industry. She started a freelance writing and editing business in 2017, where she has a varied clientele.

Faloon spent 3 1/2 years at Supply House Times before joining the Plumbing & Mechanical staff in 2001. Previously, she spent nearly 10 years at CCH/Wolters Kluwer, a publishing firm specializing in business and tax law, where she wore many hats — proofreader, writer/editor for a daily tax publication, and Internal Revenue Code editor.

A native of Michigan’s northern Lower Peninsula, Faloon is a journalism graduate of Michigan State University. You can reach her at [email protected].