XOi Names New CRO, Expands Investment in Field Service Intelligence

Former ServiceTitan executive Jason Ring will focus on accelerating adoption of data and artificial intelligence tools across the skilled trades.

Key Highlights

  • Jason Ring brings extensive experience from ServiceTitan, Khoros, and TravelNet Solutions to XOi, focusing on supporting technicians and business growth.
  • XOi's new financing from J.P. Morgan will fund ongoing technology development and operational expansion in the field service market.
  • The company’s growth is marked by a new 6,000-square-foot headquarters in Nashville’s Gulch district and a significant $230 million investment from KKR last year.

NASHVILLE — XOi announced the appointment of Jason Ring as chief revenue officer and secured new financing from J.P. Morgan as the company expands its asset intelligence platform for the field service industry.

The announcement follows continued growth for XOi, including the opening of a new 6,000-square-foot headquarters in Nashville’s Gulch district and a $230 million investment last year from funds managed by KKR.

According to XOi, the company is focusing on asset intelligence as contractors and field service providers increasingly use data and artificial intelligence to support equipment management and operational decisions.

Ring brings experience in the skilled trades and previously held leadership positions at ServiceTitan, Khoros, and TravelNet Solutions, now known as Track.

XOi said Ring will focus on helping customers use jobsite data and artificial intelligence tools to improve asset performance and operational efficiency.

“Jason understands this industry in a way that can’t be taught,” said Aaron Salow, CEO of XOi. “He’s seen how the trades have evolved and understands what it takes to support both technicians and the businesses they work for.”

Ring said contractors are looking for ways to use data and artificial intelligence to improve efficiency and better support technicians in the field.

As part of its expansion efforts, XOi also secured debt financing from J.P. Morgan to support continued investment in its technology platform and operations.

William Whitley, executive director of Innovation Economy at J.P. Morgan, said the financing supports XOi’s continued growth in the field service market.

According to XOi, the company’s strategy centers on connecting jobsite data to operational decisions that support asset performance and long-term service management across the trades.

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