Interplay Adds Simulation-Based Training for Data Center Technicians

As data center construction accelerates, operators are seeking faster ways to onboard technicians responsible for uptime and reliability.

Key Highlights

  • The new catalog addresses the growing need for skilled maintenance personnel driven by increased data center capacity and AI workloads.
  • The training combines simulations, videos, and assessments to provide hands-on experience in electrical, mechanical, cooling, and safety systems.
  • Focuses on troubleshooting, decision-making, and real-world operating conditions to prepare technicians for high-pressure environments.
  • Includes reporting and skill-tracking tools for workforce monitoring, competency validation, and employee development.

AUSTIN, Texas — Interplay Learning launched a new data center maintenance training catalog designed to help organizations develop the skilled workforce needed to support growing data center infrastructure.

The expansion comes as demand for data center capacity increases alongside continued growth in artificial intelligence applications, creating additional pressure on operators to recruit, train, and retain qualified technicians.

According to Interplay Learning, the training catalog combines immersive simulations, video instruction, assessments, and role-based learning focused on the electrical, mechanical, cooling, and safety skills required in data center environments.

The curriculum includes foundational data center training as well as courses covering power and cooling infrastructure, safety procedures, security practices, and troubleshooting. Training modules address systems commonly found in data centers, including computer room air conditioning units, chillers, programmable logic controllers, and electrical distribution equipment.

“In the data center environment, every second matters,” said Doug Donovan, CEO, Interplay Learning. “As infrastructure becomes more complex, the industry needs more than theoretical training. Technicians need hands-on practice with the systems they’ll operate in the real world. Interplay's training builds operational capability faster and enables technicians to troubleshoot problems, reinforce critical procedures and develop real experience before they’re put in high-pressure situations.”

Unlike traditional compliance-focused training, the program uses simulation-based learning to expose technicians to real-world operating conditions and equipment scenarios. The company said the approach is intended to help workers develop troubleshooting skills, strengthen decision-making abilities, and improve response capabilities in high-pressure environments.

As AI workloads drive new data center investments, demand continues to increase for technicians who can maintain critical cooling and electrical infrastructure.

Interplay said the training catalog is designed for maintenance teams responsible for uptime, system reliability, and incident response. The program also includes reporting and skill-tracking tools that allow managers to monitor workforce readiness, validate competencies, and support ongoing employee development.

According to the company, the platform can help organizations standardize training across multiple locations while creating clearer pathways for technician advancement and skills development.

This piece was created with the help of generative AI tools and edited by our content team for clarity and accuracy.
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