PRESS RELEASE
Davidson, N.C.—February 8, 2023– Trane®, a leading residential HVAC brand of Trane Technologies, has been named America’s Most Trusted® HVAC Brand nine years in a row by Lifestory Research. The 2023 ranking stems from Lifestory Research’s America’s Most Trusted Study which surveyed 7,468 people in the United States, between January and December of 2022, who were actively shopping for a HVAC System. Beyond earning the #1 ranking in the study, Trane received the highest Net Trust Quotient score (118.6) among the most popular HVAC System brands.
Trane was also named a 5-star Smart Thermostat Brand in America’s Most Trusted Study for the third consecutive year. The brand’s smart thermostat ranking received a Net Trust Quotient score of 108.5
“As the industry evolves and homeowners are more aware of their heating and cooling preferences, at Trane we are always working to better understand our customers’ wants and needs when it comes to their home comfort,” said Heather Rodino, Vice President of Marketing for Trane Technologies Residential HVAC business. “And being named America’s Most Trusted® HVAC Brand, as well as a 5-Star Thermostat Brand, are testaments to our ability to provide homeowners with efficient, sustainable and reliable products that won’t compromise their comfort or peace of mind.”
Lifestory Research America's Most Trusted® was established more than a decade ago and asks consumers to assess several brand valuation metrics to understand brand trust. Trust is calculated via the Lifestory Research Net Trust Quotient in which a score of 100 is average for all brands included in the study. To be considered as a top candidate for recognition, a brand needs to obtain ample survey responses to achieve a 95 percent confidence level. Additionally, brands must receive a margin error no higher than 3% for inclusion in the rating results. Once confidence levels are determined, survey results are compared with peer organizations of like size and complexity.
“Brand trust plays a critical role when making an investment such as an HVAC system,” said Eric Snider, President of Lifestory Research, “and Trane continues to provide innovation and efficient solutions for customers as shown by this year’s results.”
To learn more about Trane and it’s residential HVAC product portfolio and services, please visit https://www.trane.com/residential/
- Trane received the highest numerical score in the proprietary Lifestory Research America’s Most Trusted® HVAC Brand study for 9 years, 2015-2023. Study results are based on experiences and perceptions of people surveyed. Customer experiences may vary. Visit www.lifestoryresearch.com.
- Trane ranked in the Top 3 in the proprietary Lifestory Research America’s Most Trusted® Smart Thermostat Brand study for years 2021, 2022 & 2023. Study results are based on experiences and perceptions of people surveyed. Customer experiences may vary. Visit www.lifestoryresearch.com.