In the event one of your field technicians has a traffic accident, there are key pieces of information the driver must record, and steps to follow. This includes injury information,
vehicle information, a description of the accident, and names and contact information of any witnesses.
The Service Roundtable has provided this handy form you should have stored in every one of your service vehicles.
Editor's note: and tell them to never say to the other driver, "I'm sorry this happened," especially if they are in the right.