Employees who consider their work to be a profession, rather than a job, are more loyal to the company and therefore more content with their positions. These particular employees are more effective and more involved.
Be Positive and Upbeat
Smile every day, and look for positive things to say to your co-workers and customers. Your positive-to-negative ratio of interactions should be six to one. For every negative encounter, you should have six positive encounters.
Show Genuine Interest
Actively engage and listen to your employees. These types of actions will help them take ownership of their work, while letting the employee know you care about their opinions.
Commend the individuals who go the extra mile and let them know that you recognize and appreciate their efforts. Acknowledge these standout individuals through expressions of thanks, such as a handwritten note or a small gift card.
Practice creating excitement with family, friends, and even strangers! It will help to keep you in this frame of mind daily.
Be a Role Model for Commitment
Engaging in the first four actions will feel contagious in the workplace. Those who follow your lead will likely become advocates of commitment.
Exercising this leadership style will result in a vibrant and enthusiastic workplace. Practice what you preach and see for yourself!
Mike Moore is the HVAC Training Director at HVAC Learning Solutions, an HVAC industry expert in sales, technical, and business training. Visit Mike’s blog for more insights. Mike can be reached on Twitter @hvaclearning or on Google+ at gplus.to/hvactraining.