One of the most important purposes of leadership is creating and sustaining a proper environment for employees to not only to do their jobs, but also to flourish while performing their day-to-day functions. The ideal workplace environment is not toxic but rather vibrant, energizing, and has a resounding positive effect on both the employees and customers. [And happy customers mean happy numbers!]
Want to achieve the ideal balanced workplace? Here are four key factors you’ll need.
- Accountability — Each person in the company has role clarity, knows what is expected of them and how their contribution fits into the overall mission. This accountability is evident at all levels of the organization.
- Open communication — Communication in this organization is abounding. There is company-wide communication that allows all employees to know the game plan and be kept aware of changes that occur in the organization. This also makes your organization nimble and responsive instead of reactive.
- Praising the right behaviors — The managers are always looking for people doing things right. They praise people six times for every one time they criticize an individual.
- Teamwork — Think of the “all for one and one for all” motto. The employees and management help each other out to accomplish the goals of the overall team. Everyone wants to be part of something big and these organizations qualify.
Employing these characteristics in your organization creates a maintainable and suitable growing environment so that your people soar and customers are treated as kings and queens.