FieldEdge, a provider of field service management software, and HVAC consultant and author Ron Smith, an inductee into the ContractingBusiness.com national HVAC Hall of Fame, announced a partnership to provide FieldEdge customers with exclusive content and coaching.
The partnership complements FieldEdge’s focus on building software that improves the operational efficiency of home service contractors with Smith’s expertise in teaching contractors how to leverage those efficiencies. Smith will be providing exclusive training sessions, webinars, written content and other training programs on behalf of FieldEdge.
Implementing field service management software requires service company owners to alter employee behavior and dedicate time to train employees on how to best use the software.
“If 56 years of owning, coaching and consulting in this industry has taught me anything, it’s that success is a combination of understanding your customer and having the right tools and training in place,” said Smith.