Weil's World


HVACR Customer Service: Lessons from the AIrlines

Sept. 8, 2013
As an HVACR contractor, customer service is the fulcrum on which your company's success balances on. Take a lesson on what NOT to do when encountering a customer service problems...
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The HVAC Contracting Industry Loses A Great Leader

April 2, 2013
I was just a young journalist, green and fresh from college, when I first met Wallace Lee. And I knew from the moment we were introduced that this was someone I should get to ...
Viessmann displayed both high and low-temperature fuel cell technology in their booth (which was the size of a small city) during the ISH 2013 tradeshow event in Frankfurt, Germany.

Overwhelmed By An HVAC Tradeshow In Germany

March 16, 2013
ISH 2013: an HVAC contractor's dream. From a new technology standpoint, if you are looking to have your eyes opened, this exhibiiton, held every other year in Frankfurt, Germany...

We All Need Heroes, Even in the HVAC Industry

April 10, 2012
Kids growing up the 1960s and 1970s didn't have access to instant news like people do today. All we had was television and radio. Some say these technologies would change the ...

QR Codes and the HVACR Contractor

Oct. 10, 2011
There is a big marketing rage rippling through the consumer and business-to-business world and it is a simple, but power technology that is know as the Quick Response (QR) code...

Those Unsightly Condensing Units

Aug. 24, 2011
It's just another day in the life: the housing market fairly shaky and home sales prices continue to drop. It shouldn't be any surprise that homeowners trying to sell their houses...

Road Rage: A Detriment to Health, Safety, and the HVAC Business

July 19, 2011
There is no doubt about it – people are just flat out angry. Public rudeness has grown by leaps and bounds and is never more evident than in the crazy antics of raging drivers...