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EGIA’s 'Cracking the Code' Show: Service Tech Priorities During Summer

May 17, 2019
Those priorities include knowing the 'repair-vs-replace' conversation, and driving service agreements.

Focusing on the right priorities during the summer can prime your contracting business for success throughout the rest of the year.

On the latest Cracking the Code, Weldon Long introduces the importance of driving your service agreement base and making sure your salespeople are properly trained on the repair-vs-replace conversation. Plus, Gary Elekes explains how to provide an exceptional customer experience, and our experts discuss getting homeowners to the table.

Watch this week's episode now at, before it enters the members-only archive on May 24.

About the Author

Weldon Long | New York Times Best Selling Author & Creator of the HVAC Sales Academy

Weldon Long is a successful entrepreneur, sales expert, EGIA Contractor University faculty member, and author of the New York Times bestseller, The Power of Consistency:Prosperity Mindset Training for Sales and Business Professionals (Wiley). In 2009, his HVAC company was selected by Inc. Magazine as one of America’s fastest growing privately held companies.