To ensure consistent results, contractors must practice consistent routines and keep their employees focused on a common goal.
This week, Gary Elekes begins a three-part series on implementing a daily huddle and how this consistent practice sets the expectation for lasting success. Plus, get a sneak peek at the EPIC2020 breakout lineup as Jason Young introduces his session, Servicetopia – The Ultimate Customer Service Experience.
All that and more on this week's Cracking the Code, available free for all until 6/5. Watch now at EGIA.org/CBS-Show.