To be sustainably successful in the home services industry, contractors must continue to innovate their processes to win new business.
This week, Scott Deming interviews Craig Bishop and Julie Lawson of High Efficiency Heating, Plumbing and Air Conditioning, who own and operate one of the most successful home performance contracting companies in Massachusetts.
During their discussion, Craig and Julie share the strategies they use to recession-proof their business, establish new vendors, increase their market share and invest in their people.