Broccoli Raises $52 Million to Expand AI for Home Services
SAN FRANCISCO — Broccoli has raised $52 million across two funding rounds to expand its artificial intelligence (AI) platform for home-services businesses, including HVAC contractors. Both its Series A and Series B rounds were led by Khosla Ventures, with participation from Y Combinator and Operator Partners.
Announced Oct. 28, the funding follows the two rounds' completion just nine months apart. Broccoli plans to use the capital to accelerate hiring and expand its AI capabilities across the customer journey.
More than 1,500 home-services businesses use the platform, including Ace Hardware Home Services, Any Hour Group, Mr. Electric, and Authority Brands. Broccoli reports that its AI agents have handled more than 10 million customer conversations and booked 2.5 million service and sales appointments.
The platform automates customer communications, schedules appointments, follows up on estimates, and renews service memberships. It also helps businesses reconnect with past customers when their schedules have room.
Before a technician arrives, Broccoli’s AI agents gather information about the home, its equipment, and service history. After a visit, the platform helps identify missed follow-ups and potential opportunities to serve customers.
These functions are designed to reduce administrative work while helping contractors maintain consistent communication with customers. The platform also connects information across customer interactions and the software tools businesses already use.
Broccoli reports that one national, multi-location company increased revenue by 29% and reduced overhead by 36% during its first year using the platform. The company did not identify the business in its announcement.
“The best contractors spend years earning their customers’ trust,” said AJ Jain, co-founder and CEO of Broccoli. “We want to give them the technology to build on that trust and take care of customers for life.”
Broccoli was founded by Jain and Adi Ketkar, who previously built Y Combinator-backed Telematica. The company’s first customer was Armstrong Plumbing, led by home-services operator Marcelle Flowers, who later joined Broccoli as chief industry officer.
Headquartered in San Francisco, with offices in Utah, Broccoli has a 160-person team that includes engineers, business leaders, and home-services operators.
The funding comes as Broccoli expands its platform to support more customer interactions and administrative workflows for home-services companies. Its tools focus on appointment scheduling, customer follow-up, and service coordination.


