Serving as ribboncutters at the LG opening are from left Mr William Cho president LG Electronics USA Kevin McNamara senior vice president LG Air Conditioning Systems Mr HwanYong Nho presidentCEO Air Conditioning amp Energy Solution Company and Ellen Kim senior vice president and AE leader for LG Electronics USA Photo John Amis

LG Opens New Alpharetta, Ga. Headquarters

Dec. 1, 2015
LG’s Learning Academy builds on the ongoing success of the LG Excellence Contractor Program, providing an additional hub for the program’s series of formal, hands-on training sessions for contractors.
LG Senior Vice President Kevin McNamara: "At LG, we're all about innovation for a better life." Photo by Terry McIver

On November 11, LG Electronics USA celebrated the opening of its new LG Air Conditioning Systems Headquarters in Alpharetta, Ga., about 30 miles outside of Atlanta. The 40,000 sq.ft. state-of-the art facility will support LG’s fast-growing air conditioning systems business and educate engineers, contractors and technicians about LG’s heating, ventilation and air conditioning (HVAC) technologies.  

The city of Alpharetta has been home to the LG air conditioning business since 2006 making it a natural choice for this year’s headquarters expansion. As the LG customer base continues to grow, a well-equipped location for training, operations and engineering became necessary in order to streamline all parts of the business and further develop and showcase LG’s innovative HVAC technology.

“The new LG headquarters in Alpharetta is a symbol of our commitment to forward-thinking B2B technology, continuous innovation and elevated education in our air conditioning business and beyond,” said William Cho, president and CEO, LG Electronics USA. “Today’s opening is another important milestone, and we look forward to remaining part of the ever-expanding Alpharetta business community.”

The facility houses the LG Business Innovation Center, a brand-new Learning Academy and an Engineering Control Lab, which exists to bring together engineers, contractors and technicians under one roof. The Business Innovation Center, a global showcase for LG commercial solutions, offers a central location for customers to interact with LG’s B2B products, including its flagship VH7B series, considered to be the pinnacle of video wall digital signage solutions.

LG tour guides included Ed Ferrier, applications engineer. Photo by John Amis.

LG’s Learning Academy builds on the ongoing success of the LG Excellence Contractor Program, providing an additional hub for the program’s series of formal, hands-on training sessions for contractors. LG additionally provides project partnership with contractors every step of the way to ensure successful and efficient installation each and every time. With this program and new Learning Academy, LG empowers contractors to become experts in application, design and LG’s technology in the field.

The ribbon-cutting was followed by a tour of the facility for editors of the leading HVACR publications.

The LG Engineering Control Lab serves as an advanced, hands-on facility for LG engineers to develop new technologies, gain understanding on the ins-and-outs of each product and conduct final testing on products before they enter the market. LG Engineers can also learn how to best create integrated systems that serves a building as efficiently as possible.

“It is a great day for LG,” said Kevin McNamara, senior vice president and leader of the air conditioning business in the United States, during an address to media guests, civic leaders and employees assembled in front of the new facility.

“At LG, we’re all about innovation for a better life. Those of us that work here know that, because we’re part of that activity every day. It keeps us up at night thinking about new things to do, it keeps us energized in the course of the day,” McNamara said.

Equipment at the LG will be live, to provide real-world training.

“It’s hard to think about creating new technologies on the one hand that not only enhance our daily lives, but that are necessary,” McNamara continued. “And that’s what keeps us moving forward to develop new ideas. To make existing products better, and thinking about the future, and innovating.”

Senior National Training Manager Tom Pivovar: "We replicate what the student will see in the field, here, and at our 16 partner academies." Photo: Terry McIver

“This new headquarters facility symbolizes the commitment of LG to the US marketplace, and to all of our teammates here in Alpharetta. Forward-thinking technology, resource development and ongoing education are the cornerstones of our success and of our business going forward,” McNamara stated.

“This facility symbolizes the drive and the focus of the company. But more importantly, it’s the people; it’s all of you who work here everyday, and support our partners who are spread across the United States as well; working in the channel and working with our contractor partners. The building and the people are what make this company great. As our business continues to grow, this facility will become a crucial force in the ongoing development of innovative air conditioning solutions, and in providing our key partners and engineers with the educational and operational tools necessary for success in the field," McNamara said.

“This is a momentous day in Alpharetta. It is part of a mission I have been promoting around the world, for LG to become a top-tier B2B player in key markets,” said Hwan-Yong Nho, president and CEO, LG Air Conditioning & Energy Solution Company. McNamara credited Nho with first proposing the idea of a new facility a few years ago.

“In the commercial air conditioning market, that means fundamentally changing the market with the best new technologies, such as VRF. LG has invested millions of dollars in R&D and production, to support this fast-growing business. This new facility is part of that investment,” Nho said.

LG offers award-winning air conditioning solutions that provide exceptional versatility for architects, engineers and contractors. Its industry-leading VRF technology and home comfort solutions are making major inroads in the U.S. where the demand for high-performance, flexible HVAC technology continues to grow. LG’s air conditioning systems are designed to provide sustainable energy savings and offer one of the lowest lifecycle costs of any HVAC system on the market today.

Lorie Quillin-Bell, LG's Go-to-Market Director, provided industry press with an overview of LG's advances in ductless VRF technology. Photo: John Amis

In addition to its Air Conditioning Systems Headquarters in Alpharetta, LG Electronics USA this month is also opening its own Business Innovation Center for LG’s commercial display business in Lincolnshire, Ill. These centers are the first of their kind in the U.S. and two of only nine such centers globally, with additional locations in Amsterdam; London; Sao Paulo; Moscow; Ho Chi Minh City, Vietnam; Hanoi, Vietnam; and Dubai, United Arab Emirates. Each facility is primed to serve as a technology hub and cutting-edge product showcase to connect engineers, contractors, integrators and executives in all facets of LG’s industry-leading technology.  

The new address for this facility is 4300 North Point Parkway, Alpharetta, GA 30022.