If you haven’t done it already, now is the time to give your company a midyear review. As you enter the second half of the year, examine your business model and determine how well your organization is performing. Take the time to . How are you doing regarding:
2. Demand Service (Opportunity) — Is this function generating tech leads of 20% and a 20% close on new maintenance agreements?
3. Tune-ups — Is this function producing a maintenance closing rate of 63% and a renewal rate of 86%?
4. Accessories/IAQ Sales — Are the appropriate accessories or presented on all opportunities?
While ensuring that maintenance agreements (relationships) remain the center of the business model, your company can enjoy a bottom-line profit of 10% or more while driving customer and employee satisfaction. Use this assessment to determine your company’s weaknesses and address them before the year ends. A little self-evaluation can help you finish out this business year stronger than ever!