A Roadmap to Retaining and Growing Multigenerational Teams

This episode explores how HVAC contractors can adapt to diverse employee needs by listening, offering work-life balance, and providing advancement opportunities, ensuring a motivated and loyal workforce.
Sept. 10, 2025

In this episode, Trevor Bacon, operations manager and vice president of construction at Bacon Plumbing, Heating, Air & Electric, shares proven strategies for engaging and retaining HVAC talent across multiple generations. From setting clear expectations during onboarding to creating transparent career roadmaps, Trevor explains how contractors can build a culture of growth. He emphasizes the importance of listening to employees, adapting to their needs — whether it’s work-life balance for younger techs or advancement opportunities for seasoned workers — and following through on commitments. 

“HVAC Chats” offers industry and business insights to help heating and air conditioning contractors grow and manage their businesses. In every episode, Contracting Business explores the topics and trends impacting HVAC contracting businesses and considers strategies for success in the ever-changing HVACR market.

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